The Cost of Bad Behavior is a focus of this Entrepreneur magazine article by Chris Penttila (April 2009)
“Any workplace is an eclectic group of personalities, and co-workers can rub each other the wrong way with the things they say and do. Some days, it’s easy to annoy a co-worker without even trying.
But what about the subtle, petty slights that are meant to offend? Maybe it’s an eye roll, a sarcastic reply or an exasperated sigh. These seemingly trivial acts of incivility speak volumes to employees on the receiving end who become less productive and less loyal. …” CLICK HERE TO READ MORE.
Chris Porath and Chris Pearson here. We’ve just launched a NEW WEB SITE for our new book The Cost of Bad Behavior: How Incivility is Damaging Your Business and What to Do About It. Between there and here, we’ll keep you up to date on all things happening with the book, answer your questions, announce events, post additional resources, and share more insights on how to increase the effectivity by decreasing the not-so-nice aspects of your workplace.
